Welcome to Clean Verde (“we,” “us,” or “our”). By requesting an estimate, booking an exterior service, or utilizing our website, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully prior to confirming service appointments for your residential or commercial property across Upstate South Carolina.
1. Service Execution & Property Access
Clean Verde provides professional pressure washing, soft washing, painting, and hardscape restoration services under strict operational guidelines.
- Water & Power Access: The property owner or manager must provide full access to a working on-site water spigot and reliable electrical outlets during service execution unless explicit alternative arrangements are documented in writing.
- Property Preparation: Prior to technician arrival, clients must ensure all windows and exterior doors are fully closed, outdoor electrical outlets are secured, and sensitive outdoor items (furniture, planters, toys, vehicles) are cleared from the active work zone.
- Site Access: Technicians must be granted full, unobstructed physical access to all exterior areas specified in the approved service proposal.
2. Estimates, Payments, & Cancellations
We maintain transparent pricing structures and simple billing terms for all residential and commercial service agreements.
- Proposal Validity: Written estimates and commercial proposals remain valid for 30 days from the date of issue unless otherwise specified.
- Payment Terms: Payment is due upon completion of services unless prior commercial billing terms (such as net 30 agreements for ongoing accounts) have been formally established.
- Cancellation Notice: We request at least 24 hours advance notice for scheduling changes or service cancellations. Appointments canceled with short notice may be subject to a scheduling fee.
3. Pre-Existing Conditions & Property Guidelines
Clean Verde exercises extreme care while operating on your property, using surface-appropriate pressures and biodegradable solutions.
- Pre-Existing Damage: Clean Verde is not responsible for damage resulting from pre-existing structural issues, such as loose siding, degraded window seals, aged roofing materials, rotted wood, or compromised masonry mortar joints.
- Surface Water Intrusion: While low-pressure soft washing techniques minimize water intrusion risks, clients are responsible for ensuring window frames and door seals are properly weather-stripped prior to exterior washing.
- Plant & Landscaping Care: Our technicians pre-wet and post-rinse surrounding foliage to protect landscaping. Homeowners should ensure vulnerable indoor or greenhouse plants are safeguarded during active site washing.
4. Satisfaction Guarantee & Liability Terms
We stand behind the quality of our craftsmanship on every residential and commercial project.
- Completion Walkthrough: Clients or property managers are encouraged to perform a final site walkthrough upon job completion to verify satisfaction.
- Reporting Concerns: Any service concerns or property claims must be reported to our office in writing within 48 hours of project completion to allow our team to inspect and remedy the issue promptly.
- Insurance Coverage: Clean Verde maintains full General Liability and Workers’ Compensation insurance for all operational crews on site.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
